Managed Services
The managed service provider with a wide angled view on the technology landscape.
The ideal use of technology in your organisation is when it is indistinguishable from your daily operations. Tech should be seamless, with only the uber-teccies aware of the complexity that lies beneath. From Managed Services to Cloud, Networking, Security, Project Management, Asset Management and IT Support, we deliver the holistic view that you need for smooth future-proofing.
24x7 Advanced Performance Monitoring.
Our monitoring platform, powered by SolarWinds, provides constant monitoring of your entire environment. If any thresholds are breached, our platform will self-heal the issue, or automatically generate a service desk ticket for immediate response.
Monthly Network Health Review.
Dedicates time to review reports and issues that are important to the ongoing performance of your network. We translate technology into business terms for your business and deploy the fixes you need, when you need.
Security and Backup Management.
Security and Backup Management keeps your environment secure, protected and available through industry best-practices. Daily backup checks and performance monitoring of the backup environment guarantee your data is fully protected.
We isolate customer backup environments off network and encrypt the backup data at source to guarantee data can be restored in the event of a malware attack.
Galtec’s baseline security recommendations are built from the ground up using the NCSC Cyber Essentials security principles and vendor technology security recommendations. Implementation of these measures instantly prevents up to 80% of malicious attacks and security strategy consultation is fully inclusive within our managed service contracts.
Scheduled Preventative Maintenance.
By carrying out maintenance checklists every month, the Managed Service consistently optimises your network. Galtec engineers ensure that services, devices and network connectivity operates reliably, availably and securely.
Single Annual Price.
Your single annual price covers all network, server and workstation support. Service Management has never been more simple. Granular monthly reporting of you entire environment validates the control you’ve gained over risk.
Real Time Optimisation.
Real Time Optimisation keeps your infrastructure optimised through our enterprise-class support tools. Critical issues are identified, reported, and resolved in real time before they can impact on your teams’ productivity.
Seamless onboarding process.
When choosing Galtec for your Support and Managed Services, we do all the heavy lifting, ensuring a smooth and seamless transition. Our dedicated team of ITIL v4 and Prince2 Practitioner specialists provide clarity before, during and after every stage of the onboarding process so you know where to focus your resources, and when.
There When You Need Us Most
Is your team struggling to keep pace with the day-to-day IT operations?
At Galtec we understand that developing and maintaining a comprehensive IT Managed services strategy can be too much for some. Get to the point of modern technology and leave the technical part to us.
We are here to bridge the gap and will work alongside or independently of your in-house IT team. Whether you need help with cloud services, networking, device management, or security, we have the expertise and the tools to deliver the best solutions for you.
Download our full Managed Services Portfolio and see what we can do for you.
Customer satisfaction is our priority
Our customers are always at the heart of our business. Our team works hard to create top-of-the-line solutions, and we're ecstatic to hear that our services has been a good fit for our clients and their organisations.
