Fully Managed IT Services and Support Leeds

Galtec delivers fully managed IT support to businesses across Leeds and Yorkshire. From proactive monitoring and cybersecurity to managed backup and firewall services, we deliver reliable IT managed support services tailored to your organisation.

Whether you require fully outsourced IT support or additional expertise to strengthen your internal team, our managed IT services provide reliable, secure, and scalable technology solutions.

A Trusted Managed Service Provider for Complete IT Oversight

Effective managed IT services should feel seamless, with only the uber-teccies aware of the complexity that lies beneath. Our fully managed IT support ensures your infrastructure, security, cloud platforms, and devices operate reliably in the background, without disrupting your day-to-day operation.

24x7 Advanced Performance Monitoring

Our monitoring platform, powered by SolarWinds, provides continuous oversight of your servers, endpoints, and network infrastructure. Issues are identified before they disrupt productivity, ensuring consistent performance.

Strategic IT Reviews and Continuous Optimisation

Fully managed IT support goes beyond monitoring and maintenance. We conduct regular performance reviews and strategic planning sessions to ensure your infrastructure continues to support your growth.

We translate technical performance into clear business insights, helping you make informed decisions about upgrades, security improvements, and long-term IT strategy.

Managed Security and Backup Service

As a managed service provider, security and backup management are built into every contract. Daily backup checks and performance monitoring ensure your data remains protected and available.

We isolate customer backup environments off-network and encrypt the backup data at source to guarantee data can be restored in the event of a malware attack.

Our baseline security recommendations are aligned with the NCSC Cyber Essentials security principles and vendor best-practice guidance. Implementation of these measures instantly prevents up to 80% of malicious attacks, and security strategy consultation is fully inclusive within our managed service contracts.

Scheduled Preventative Maintenance

Through structured monthly maintenance checklists, our engineers continuously optimise your network environment. We ensure services, devices, and network connectivity operate reliably, securely, and efficiently.

This preventative approach reduces risk and supports long-term system performance.

Transparent, Single Annual Price

Your fully managed IT support is delivered at a single annual cost covering network, server, and workstation support.

Granular monthly reporting provides visibility across your entire environment, validating performance improvements and giving you greater control over IT risk.

Real-Time Infrastructure Optimisation

Using enterprise-class support tools, we identify, report, and resolve critical issues in real time before they can impact your team’s productivity.

Trusted by Businesses Across Leeds and Yorkshire

We build long-term partnerships by delivering reliable, fully managed IT support that organisations can depend on. Our clients value our proactive approach, responsive service desk, and strategic guidance that helps them stay secure, efficient, and future-ready.

Seamless Onboarding and Managed Service Transition

Switching managed service providers should be straightforward, and our structured onboarding process ensures a smooth transition with minimal disruption to your operations.

Our ITIL v4 and Prince2-accredited specialists handle the audits, documentation, system reviews, and migration planning, providing clarity before, during, and after every stage of the onboarding process.