We are here to protect our customers.

Shared responsibility is a big discussion point, at the moment, as distanced working and collaboration move from the possible into the every day. A simple purchase of a Microsoft Office 365 license does not in itself protect your data.

Galtec provide complete Office 365 solution with Veeam backup included as standard. You can’t buy a car without seat belts but you can still buy Microsoft Office 365 without the appropriate security, unless you speak with us first. We are here to protect our customers and, after 25 years of close collaboration at the most advanced levels with the Veeam team, their technology comes with our highest recommendation. Our engineers are so experienced that we provide one of the most robust support services for Veeam backup.

Limited access and control of your own data

Retention policy gaps and data loss dangers

Security vulnerabilities

Regulatory exposure

What is Shared Responsibility?

The Office 365 Shared Responsibility Model is designed to help you understand exactly what Microsoft is responsible for and what responsibility falls on you. After all, it is your data.

Who is responsible for what?

Microsoft Responsibilities

Uptime of the Microsoft Office 365 Cloud Service

Office 365 Data Replication

Recycle Bin

Your responsibilities

Uptime of the Microsoft Office 365 Cloud Service

Office 365 Data Replication

Recycle Bin

Infrastructure Level Security: Physical, Logical & App level security, user/admin controls

Security - How Covid will change the way we work permanently

Our new blog is now live. Discover how Covid-19 has changed the way we approach data security through home and distanced working, forever. Did you know just buying Microsoft 365 does not in itself protect your data?

Download Office 365 Backup For Dummies - The best guide for protecting Microsoft Office 365 data

This book addresses the data security challenges in today’s computing landscape by outlining the out‑of‑the‑box security features in Office 365 and uncovering the gaps that require action to achieve an effective backup and recovery strategy.

Accidental deletion

If you delete a user, whether you meant to or not, that deletion is replicated across the network, along with the deletion of their personal SharePoint site and their OneDrive data. Native recycle bins and version histories included in Office 365 can only protect you from data loss in a limited way, which can turn a simple recovery from a proper backup into a big problem after Office 365 has geo-redundantly deleted the data forever, or it has fallen out of the retention period. There are two types of deletions in the Office 365 platform, soft delete and hard delete. An example of soft delete is emptying the Deleted Items folder. It is also referred to as “Permanently Deleted.” In this case, permanent is not completely permanent, as the item can still be found in the Recoverable Items mailbox. A hard delete is when an item is tagged to be purged from the mailbox database completely. Once this happens, it is unrecoverable.

Retention policy gaps and confusion

The fast pace of business in the digital age lends itself to continuously evolving policies, including retention policies that are difficult to keep up with, let alone manage. Just like hard and soft delete, Office 365 has limited backup and retention policies that can only fend off situational data loss, and is not intended to be an all-encompassing backup solution. Another type of recovery, a point-in-time restoration of mailbox items, is not in scope with Microsoft. In the case of a catastrophic issue, a backup solution can provide the ability to roll back to a previous point-in-time prior to this issue and saving the day. With an Office 365 backup solution, there are no retention policy gaps or restore inflexibility. Short term backups or long-term archives, granular or point-in-time restores, everything is at your fingertips making data recovery fast, easy and reliable.

Internal security threats

The idea of a security threat brings to mind hackers and viruses. However, businesses experience threats from the inside, and they are happening more often than you think. Organisations fall victim to threats posed by their very own employees, both intentionally and unintentionally. Access to files and contacts changes so quickly, it can be hard to keep an eye on those in which you’ve installed the most trust. Microsoft has no way of knowing the difference between a regular user and a terminated employee attempting to delete critical company data before they depart. In addition, some users unknowingly create serious threats by downloading infected files or accidentally leaking usernames and passwords to sites they thought they could trust. Another example is evidence tampering. Imagine an employee strategically deleting incriminating emails or files — keeping these objects out of the reach of the legal, compliance or HR departments.

External security threats

Malware and viruses, like ransomware, have done serious damage to organizations across the globe. Not only is company reputation at risk, but the privacy and security of internal and customer data as well. External threats can sneak in through emails and attachments, and it isn’t always enough to educate users on what to look out for — especially when the infected messages seem so compelling. Exchange Online’s limited backup/recovery functions are inadequate to handle serious attacks. Regular backups will help ensure a separate copy of your data is uninfected and that you can recover quickly.

Legal and compliance requirements

Sometimes you need to unexpectedly retrieve emails, files or other types of data amid legal action. Something you never think it is going to happen to you until it does. Microsoft has built in a couple safety nets, (Litigation Hold) but again, these are not a robust backup solution capable of keeping your company out of legal trouble. For example, if you accidentally delete a user, their on-hold mailbox, personal SharePoint site and OneDrive account is also deleted. Legal requirements, compliance requirements and access regulations vary between industries and countries, but fines, penalties and legal disputes are three things you don’t have room for on your to-do list.

Managing hybrid email deployments and migrations to Office 365

Organisations that adopt Office 365 typically need a window of time to serve as a transition window between on-premises Exchange and Office 365 Exchange Online. Some even leave a small portion of their legacy system in place to have added flexibility and additional control. These hybrid email deployments are common, yet pose additional management challenges. The right Office 365 backup solution should be able to handle hybrid email deployments, and treat exchange data the same, making the source location irrelevant. Furthermore, you should be able to store the data anywhere you choose, whether on premises, in cloud object storage such as AWS S3 or Azure Blob, or with a managed service provider.

What do you get with Veeam from Galtec?

Backup Office 365 to any location — on premises or in the cloud

Retrieve

Backup

Store backups

Protect

Restore Office 365 with industry-leading recovery flexibility

Never settle for less than reliable, granular restore of Office 365 email items, SharePoint sites, documents, libraries and lists, as well as OneDrive for Business accounts, files and folders in a few simple clicks.

eDiscovery of Office 365 data

Without an easily accessible copy of your data, retrieving emails for regulatory or compliance reasons can be costly, time-consuming and a major disruption to your business. With Veeam, you can leverage the familiar advanced search capabilities and the flexible recovery and export options to perform eDiscovery on Office 365 data — just as easily as you would with a traditional on-premises data backup.

Galtec includes Veeam Backup for Microsoft Office 365 as standard, giving you total access, control and protection of your Office 365 data.