This is the best way to log a support call and give you total control over how and what is recorded. It saves both time and money as you can access it at any time and check on the status of any call. It allows us to share and collaborate information with you in a clear and concise manner.
Your helpdesk portal enables you to:
- Log support calls anytime, anywhere
- Track the status of your existing support calls
- Account Managers can track the status of all support calls for your company
- Add notes, photos, screenshots to existing support calls
- Add and edit your contact details
- Solutions Knowledge-base to resolve issues without logging a ticket
If you already have a helpdesk login, please click on the button below to log a ticket. Please click here for a brief user guide to the portal. Alternatively please call 08444 770 520 to request a helpdesk login.